I think we can all agree that there seems to be some sort of unspoken consensus among marketing professionals that data and creativity are somehow complete opposites.
- Data is rational, creativity is irrational.
- Data is knowledge, creativity is a product of the imagination.
- Data is a certainty, creativity is not.
So, are the two mutually exclusive? Should marketers, whose profession has long relied on creativity and imagination, make a 180-turn and become hardcore data scientists? No, and no.
Quite on the contrary! Data can help marketers take their creativity to the next level. In fact, the more data you have, the more questions you can ask of it.
The more creative those questions, the more you will differentiate yourself in the long-run.
Creativity without data is a shot in the dark
In a way, your gut feeling is a lot closer to big data than you might expect.
What’s more, “technological advancements in market research can supercharge the creative process by providing rich insights into highly targeted niche consumer groups. When used correctly, data is not the enemy of creative; it can be its most powerful ally,” Weinstein adds.
So, how exactly can data and creativity work together?
It is important to understand that the two need to complement each other when making strong business decisions. Big data should in no way replace your gut feeling but instead, refine it. It should add to your creativity and help perfect your ideas.
After all, data may provide knowledge and new insights, but it cannot create an emotional bond with the consumer. “Data does not make magic. That is the job of persuasion. And it is what makes brands valuable,” Hegarty adds.
Striking a balance between data and creativity
Having data and creativity exist in a symbiotic relationship sounds great, but it is often easier said than done. The rise of data has made brands and agencies alike feel the need to embrace it as part of their day-to-day business activities. While that has been more than a necessary step for industry players that want to stay competitive. It has also created an environment where marketing has been forced into the sales space. The result, according to advertising company Adshel, is an increasing reliance on data for justification, proof, and measurement.
There is a risk that data can stifle creativity, which might produce content that’s not engaging. Data is there to help you formulate your content strategy, but shouldn’t be the only thing considered in the creative process. Adshel writes “while data can help inform the brief and the idea, the industry is producing work so diluted by data it isn’t engaging people.”
The challenge of handling increasing amounts of data on a daily basis is that it can, in fact, become too big of a focus. This leaves human interpretation and creativity behind. Understanding customers based on the data they generate is important. Connecting and communicating with them so they can relate is crucial.
“Creativity without data is just art. But data without creativity is neglect.”
Steve Babcock, Chief Creative Officer at Vaynerchuck Media
Brands and agencies need to be able to design their customer journey with the customer in mind, with data guiding them along the way. Embracing data analytics tools can help speed up data collection and processing. This will leave more time for marketers to generate insights and ask relevant questions.
At the end of the day, finding the right balance between leveraging data and creativity at the same time can be tough. But it is becoming very important if businesses are to optimize their sales by catering to the specific wants and needs of their customers. Let data be the insight that helps you color the blank canvas!
The thing about creativity is that everyone has a personal preference for what they like and don’t like. In order to produce efficient ads and content, you need to have a clear understanding of what resonates with your audience.
Creativity is a lot like cooking food. Both work by defying presumptions. You have to do something that surprises your diners and this works best when they understand why and how it surprised them. Cooking is subjective and so is creativity - so it really depends if your audience gets it, in order for it to be successful. As a creator (or cook) it is up to you to make sure that the ingredients are balanced so that your audience understands your efforts.
Merge creatives and data analysts together to brainstorm and mix up resources. This creates a data-centric culture and companies can optimize their marketing campaigns.
Here are four reasons why you should marry data and creativity in your team:
1. When analysts and creatives look at the data together, they can play with it, look beneath the surface and look for interesting connections. If you utilize this at an early stage, this collaboration can result in unique and powerful insights. It also tends to reveal new ways to work with the data.
2. Making room for the data analysts to share their findings helps steer creative briefs in the right direction. If creatives learn from project performance analysis, they will have a much better insight into emotional triggers that perform better for specific audiences.
3. When you marry data analysts and creatives, you will find that they will create interesting strategies for evolving marketing campaigns. This process should be viewed as a challenge to turn the numbers into something relatable for consumers. It will also help their data teams get a better insight into how human behaviors drive the numbers that they’re analyzing.
4. Creatives have a good sensibility for human truths and pain points, and data analysts know how to match different data sources to interpret and map these human truths.
“We’ve entered the world of big data, but now it’s about making that data actionable. Marketers have to unite data, creative content, and technology to achieve success. Understanding your audience comes first, but using that information to create more relevant, valuable, creative, and empowering experiences for consumers is the path to greater business success. And that’s the future of how data drives value for brands.”BACK TO POSTS
Lisa Utzschneider, Chief Revenue Officer at Yahoo